Why Google Reviews Matter — The Real Business Impact 🔎

Why Google Reviews Matter — The Real Business Impact 🔎

Google reviews aren’t just part of the Best of Mile High awards process — they’re one of the most powerful tools a local business can have.

⭐ Customers Rely on Reviews

According to BrightLocal’s Local Consumer Review Survey, about 81% of consumers use Google reviews to evaluate local businesses before making a decision.

🧠 Reviews Build Trust

Positive reviews act as social proof. When potential customers see consistent, recent feedback, they’re more likely to trust your business and choose you over competitors.

📈 Reviews Improve Visibility

Google considers review quantity, quality, and recency when ranking local businesses in search results and on Google Maps. More strong reviews can mean more visibility.

📊 Reviews Influence Decisions

Studies consistently show that online reviews heavily influence where customers spend their money — especially for local services.

🛠 Reviews Offer Valuable Feedback

Beyond marketing, reviews provide insight into what you’re doing well and where you can improve, helping strengthen your business long-term.

👉 Bottom Line

A strong Google review presence helps attract new customers, improves visibility, builds trust, and supports long-term growth — whether or not awards are involved.

Built on Second Chances: The Story of Mandy’s Bail Bonds

Few businesses meet people on one of the hardest days of their lives.

By the time a potential client calls Mandy’s Bail Bonds, someone has already been arrested. Families are worried, phones are ringing late into the night, and no one is quite sure what comes next.

That’s the moment owner Mandy Enright has built her business around.

As a woman-owned bail bond agency serving communities across Colorado, Mandy’s Bail Bonds has earned a reputation for combining professional service with genuine compassion. Whether someone needs help posting bail, has questions about a warrant, or simply doesn’t know where to begin, Mandy believes every conversation deserves patience, honesty, and respect.

That approach helped the company earn recognition as a 2026 Best of Mile High Gold winner, but Mandy has always measured success a little differently. For her, success means providing trustworthy help for people who are navigating one of life’s most stressful situations.

Learning the Business from the Ground Up

Mandy didn’t set out to own a bail bond company.

Her career began in 2016 with an entry-level position at another agency, where she handled jail discharges and delivered paperwork between detention facilities and the courts. The work introduced her to Colorado’s criminal justice system, but it also gave her something more valuable: a firsthand look at what families experience when someone they love is arrested.

As her responsibilities grew, so did her understanding of the role a bail bond agent can play during those moments. As office manager, she coordinated daily operations, worked closely with courts and detention facilities, and spent countless hours answering questions from people trying to make sense of an unfamiliar process.

In 2021, she became a licensed bail bond agent for that company and began working directly with clients, helping them secure Colorado bail bonds while guiding them through each step of the process.

Nearly nine years after entering the industry, Mandy decided it was time to build something of her own.

She launched Mandy’s Bail Bonds in October 2025 with the goal of creating a company that combined personal service with the convenience today’s families expect. Clients can complete most paperwork electronically, sign documents from their phone or computer, and take advantage of mobile service and 24/7 availability throughout Colorado.

For Mandy, though, those conveniences are simply tools. The real focus has always been making a difficult situation feel a little less overwhelming.

Building Trust One Conversation at a Time

Starting Mandy’s Bail Bonds meant leaving behind the company where Mandy had spent nearly nine years and beginning again under her own name.

Like many new business owners, she suddenly became responsible for everything—from licensing and compliance to technology, marketing, and earning the trust of a new client base.

There were moments of uncertainty during those first months. What kept her moving forward was remembering why she had started.

She wanted to create a company where people felt heard instead of rushed and supported instead of judged. That commitment continues to shape every interaction, whether someone ultimately becomes a client or simply needs information.

Mandy says some of the conversations that matter most never result in a bond being written.

Sometimes callers want help understanding a warrant, learning what happens next, or deciding whether they even need a bondsman. Taking a few extra minutes to answer those questions honestly reflects the kind of business she hopes Mandy’s Bail Bonds will always be known for.

A Call She Still Remembers

Not long after opening Mandy’s Bail Bonds, Mandy received a phone call that confirmed she had made the right decision.

A worried mother was trying to get her son out of jail after unsuccessfully calling another bondsman.

She told Mandy the previous company had declined to help because they were going to bed.

The conversation stayed with her.

People rarely call a bail bondsman during a good moment in life. They’re scared, overwhelmed, and searching for someone willing to help. Hearing relief replace panic in the mother’s voice reminded Mandy exactly why she wanted her company to operate differently.

She walked the family through the process, posted the bond, and reunited them that night.

She has helped many families since then, but that call continues to reminds her that availability isn’t simply a business feature. Sometimes it’s exactly what people need most.

Seeing the Person Behind the Circumstances

Another experience has stayed with Mandy for a different reason.

One client had been battling addiction and repeatedly found himself in legal trouble. Over several weeks, she worked closely with both him and his family through multiple court appearances, bond issues, and setbacks.

It would have been easy to see him as just another case file.

Instead, Mandy saw someone who genuinely wanted to change.

Eventually, after another court appearance, she helped reinstate his bond. Rather than sending him on his way, she drove him directly to a treatment facility so he could begin recovery.

Not every story ends that way, she says. Some clients continue struggling long after their legal case is resolved.

But experiences like that have reinforced something she believes deeply: People are more than the worst mistake they’ve ever made. Sometimes offering guidance, encouragement, or simply treating someone with dignity can play a small but important part in a much bigger story.

Making the Process Easier

When someone opens a search engine and types “bail bonds near me,” it’s probably their first experience with the criminal justice system. They’re often trying to understand what happens after an arrest, whether a loved one is eligible for release, or how the bonding process works. Or they might need help with walk-through bonds before voluntarily addressing an outstanding warrant.

Mandy understands that uncertainty because she has spent years answering those questions.

Rather than rushing clients through paperwork, she takes time to explain the process, discuss their options, and make sure families understand what to expect before moving forward. Every situation is different, and she believes people deserve clear answers, not added confusion.

Technology has also changed the experience.

Through online bail bonds, electronic paperwork, and mobile service, clients can complete much of the process without leaving home or taking time away from work. It’s a practical improvement, but one that’s rooted in empathy. When families are already under stress, eliminating unnecessary obstacles can make a meaningful difference.

Behind Every Release Is Careful Coordination

As difficult as it can be for families to navigate bail bonds, the part clients see is often the easiest.

Behind every successful jail release is a great deal of coordination involving courts, detention facilities, attorneys, and detailed paperwork that must be completed accurately and in compliance with Colorado regulations.

Much of that work happens while families are sleeping.

Phone calls continue through evenings, weekends, and holidays, and each county follows slightly different procedures. Mandy’s Bail Bonds works with detention facilities throughout Colorado, including Weld, Larimer, Adams, Boulder, Jefferson, Denver, Douglas, and Broomfield counties. Staying current on each county’s procedures helps avoid delays that could keep families waiting even longer for a loved one’s release.

Clients rarely see that coordination, and that’s intentional. If the process feels straightforward on their end, Mandy considers that a job well done.

Looking Ahead

Growth is certainly one goal for Mandy’s Bail Bonds, but not at the expense of personal service. As her company grows, Mandy hopes it becomes known for more than providing bail bond services in Colorado.

She believes businesses have a responsibility to give back to the communities that support them. As a Colorado native, Mandy sponsors a local park in Firestone.

She also plans to continue expanding relationships with attorneys, treatment providers, recovery programs, and community organizations that can help clients move forward once their legal matters have been resolved.

Years from now, Mandy hopes clients won’t simply remember that Mandy’s Bail Bonds helped secure a release. She hopes they’ll remember that someone answered the phone, took the time to listen, treated them with compassion, and helped them through one of the most difficult days of their lives.

When Insurance Is More Than a Policy: Why Colorado Families Trust the Tasha Riggs Agency

Years before she became one of Colorado’s most trusted insurance advisors, Tasha Riggs was simply a single mother trying to find health insurance for her family.

Like countless people, she started with an online search: “health insurance broker near me.” Within minutes, her phone began ringing. Emails flooded her inbox. More than 100 calls followed, along with quote after quote and automated responses from agents she had never spoken with. Instead of finding clarity, she found herself buried in sales pitches and generic information that did little to answer her questions.

What Tasha wanted wasn’t another quote. She wanted someone to explain what she was buying. She had questions that seemed simple enough. What exactly does a copay cover? How is a deductible different from a maximum out-of-pocket expense? How do you know which plan is right for your family? When she finally reached a broker, she hoped she had found someone who could help. Instead, he emailed her even more quotes and suggested she call the insurance company directly if she wanted answers.

That experience left her asking what seemed like a perfectly reasonable question: If she had to do all the research herself and contact the carrier on her own, what exactly was the purpose of having a broker?

Years later, that question became the foundation of the Tasha Riggs Agency at HealthMarkets. Today, clients throughout the Denver metro area and across Colorado turn to the agency for help with Affordable Care Act health insurance, Medicare enrollment, life insurance, supplemental coverage, and small business health insurance options. As an independent health insurance broker serving Westminster and communities throughout the Front Range, Tasha has spent nearly two decades helping individuals, families, seniors, veterans, and business owners make confident decisions about protecting their health and finances.

Insurance can be confusing, and many people want someone they trust to explain their options. Whether someone needs Affordable Care Act insurance through Connect for Health Colorado, Medicare guidance, life insurance, or supplemental coverage, the agency focuses on education. Some clients are approaching retirement and looking for help understanding how Medicare plans in Colorado work. Others are small business owners who need help creating affordable employee benefits. Regardless of the client’s situation, the team’s mission remains the same: helping people understand their choices and feel confident about the decisions they make.

The low-pressure approach of the Tasha Riggs Agency already sets it apart from many insurance offices. But what happens after enrollment is equally unprecedented. While many agents disappear once the paperwork is complete, Tasha and her team remain actively involved in helping clients navigate the complexities of healthcare. Behind the scenes, they spend countless hours resolving billing issues, answering prescription questions, appealing claims, and working through enrollment problems or provider network concerns. For many clients, having someone who provides help with health insurance claims long after enrollment becomes just as valuable as the policy itself.

Early in her career, Tasha experienced a moment that changed the way she viewed her profession forever. One of her first clients suffered a heart attack less than a year after purchasing coverage. Unable to work for more than three months, he faced not only serious medical concerns but also the stress that comes from losing one’s income. Fortunately, Tasha had helped him put supplemental coverage in place. The policy paid a $10,000 cash benefit that helped him keep up with his mortgage and everyday expenses while he recovered.

Watching that unfold changed her perspective. Insurance was no longer something printed on paper or a product to be sold. It represented security during one of the hardest seasons of someone’s life. It was the difference between keeping everything together and watching it all fall apart. From that point forward, she understood that her work wasn’t really about selecting policies. It was about protecting people and giving them options when life didn’t go according to plan.

Years later, she would come to understand that lesson from an entirely different perspective.

After spending years helping clients prepare for unexpected illnesses and injuries, Tasha found herself facing a challenge she had never anticipated. Despite living an active lifestyle and considering herself healthy, she was diagnosed with cancer. Suddenly, she wasn’t the advisor. She was the patient.

Like so many of the people she had guided over the years, she found herself navigating surgeries, treatments, difficult decisions, and the emotional uncertainty that accompanies a serious diagnosis. Fortunately, the protections she had recommended to clients for years were also in place for her own family. Her health insurance covered the overwhelming majority of her medical expenses, while supplemental coverage provided approximately $40,000 in benefits. That financial support gave her something incredibly valuable: options. It allowed her to continue paying personal bills, focus on healing, and pursue additional treatments. She had the luxury of making decisions based on what was best for her health rather than what she could afford.

The experience changed her perspective. She understood the fear, uncertainty, and mountains of paperwork on a visceral level. She had lived it herself.

Today, the agency still helps clients evaluate everything from major medical coverage and life insurance to dental and vision insurance, critical illness insurance, and hospital indemnity insurance. The goal isn’t to sell coverage but to help clients understand how different layers of protection work together and to prepare them for the unexpected.

Over the years, the agency has continued to evolve alongside the changing needs of Colorado families and businesses. Small business owners throughout Colorado often turn to the agency for employee benefits consulting, including ICHRA solutions and HRA 105 plans that help employers provide meaningful coverage while managing costs. Retirees want help choosing Medicare Advantage Plans and Medicare Supplement Plans that fit their healthcare needs and financial goals. For many families, having a trusted Medicare insurance broker in Colorado provides peace of mind during an important stage of life.

The team also hosts educational events, conducts regular policy reviews, and stays connected with clients long after enrollment. Whether a client has questions about claims, coverage changes, or a major life event, they know they have someone to call.

Another client story remains one of the most meaningful of Tasha’s career. A man riding his motorcycle just blocks from home was struck by another vehicle and left comatose, fighting for his life.

His family tried to make sense of the overwhelming paperwork and uncertainty surrounding his future. His sister eventually arrived at Tasha’s office carrying stacks of bills and insurance documents. More than anything, she wanted her brother to come home to the same life he had loved and to his five rescue dogs faithfully waiting for him.

Fortunately, the protection plan he and Tasha had built together included both health insurance and supplemental coverage. More than $80,000 in tax-free benefits helped keep his mortgage paid and his finances intact during his long recovery. Months later, after surviving a traumatic brain injury and beginning the difficult road back to health, he finally returned home.

His dogs were still there waiting for him.

One day, he told Tasha, “You saved my life.”

She has always been quick to give the credit to his doctors. But what he meant was something deeper. He didn’t wake up to discover his home gone, his finances destroyed, and the life he loved taken away. The doctors kept him alive and helped him recover physically, but the planning he and Tasha had done together protected everything else that mattered most.

Nearly twenty years after sitting at her kitchen table overwhelmed by endless phone calls and unanswered questions, Tasha Riggs still remembers what it felt like to search for help and come up empty. That experience continues to shape the culture of the agency she built.

From Westminster and the Denver metro area to communities throughout the Front Range, Boulder County, Broomfield, Thornton, Arvada, and Lakewood, the Tasha Riggs Agency has built a reputation for personalized guidance and long-term relationships. Over the years, Tasha Riggs Health Insurance has become known for a client-focused approach and white-glove service that emphasizes education, advocacy, and compassion.

Insurance policies can be purchased almost anywhere. What people are really looking for is someone they trust when life doesn’t go according to plan. For nearly two decades, the Tasha Riggs Agency at HealthMarkets has worked to be exactly that—an advocate, a guide, and the kind of resource Tasha herself wished she had found all those years ago.

What It Means to Be Best of Mile High

Being named Best of Mile High isn’t just a title. It’s a meaningful recognition earned through trust, consistency, and real customer experiences.

Each year, thousands of businesses across the Mile High region are nominated, reviewed, and voted on by the community. Standing out in such a competitive field reflects more than popularity. It shows your business is delivering real value to the people you serve.

What This Recognition Represents

Earning Best of Mile High reflects several key strengths:

• Recognition from your local community
• Honest feedback through Google reviews
• Strong customer engagement over time
• Consistent service and customer satisfaction
• Credibility within your industry

This process helps highlight businesses that are not only well known, but truly trusted.

Why It Matters for Your Business

Today’s customers rely heavily on online reviews and community recommendations when deciding where to spend their time and money. Being named Best of Mile High signals that your business has built a strong reputation backed by real experiences.

This kind of recognition can help:

• Build trust with new customers
• Strengthen your brand credibility
• Set your business apart from competitors
• Increase visibility both online and in your community

A Competitive, Community Driven Program

Best of Mile High is one of the most competitive awards programs in the region. Results are based on a combination of community votes and Google review data from the past 12 months.

This balanced approach ensures that winners aren’t just popular. They are consistently delivering quality experiences that customers are willing to stand behind.

More Than a Win

Earning this recognition shows your business is making a real impact. It reflects the work you’ve put into serving your customers, building your reputation, and growing your presence in the Mile High community.

If your business earned this honor, take the time to celebrate it, share it, and use it to continue building trust with your audience.

Still Celebrating Best of Mile High!

We’re so grateful to everyone who helped make the 2026 Best of Mile High Awards such a memorable night. From the incredible businesses recognized to the community that showed up to support them, it was a celebration we won’t forget.

If you haven’t already, be sure to check out this year’s winners on our website. It’s a great way to discover and support some of the best local businesses across the Mile High area.

Did you know?

Winners have access through the online dashboard to:

Complimentary digital winner graphics for social media, websites, and in store displays
Best of Mile High plaques available for purchase to showcase this achievement

If your business earned recognition this year, celebrate it, share it, and be proud of the work that got you there.

Thank you again for being part of Best of Mile High. We can’t wait to do it again next year. 🎉

How to Make the Most of Your Best of Mile High Win

Congratulations again to the 2026 Best of Mile High winners! Here are a few simple ways to make the most of your recognition and keep the momentum going.

📌 Use your winner assets
Add your complimentary winner graphics to your website and social media
Highlight your win on your homepage and in your marketing materials

🏅 Show it off
Purchase and display your Best of Mile High plaque
Feature your award in your storefront or office

📝 Share the moment
Post photos and highlights from the awards night
Thank your customers and supporters on social or via email

🔗 Boost visibility and SEO
Link back to the official winners list on our website
Add your award to your Google Business Profile and online listings

Recognition like this doesn’t just feel good. It builds trust, strengthens your brand, and helps new customers choose you with confidence.

Best of Mile High Post-Awards FAQs

Still have questions after the awards? We’ve got you covered.

What if I won but couldn’t attend the ceremony?

Your recognition still stands, and your business is listed as a winner on our website.

I didn’t attend. Can I still get a certificate?

Certificates are only available to those who attend the awards ceremony in person.

How do I access winner graphics?

Log into your dashboard to download complimentary winner graphics for your website, social media, and marketing.

Can I still purchase a plaque?

Yes. Plaques are available for purchase and are a great way to showcase your Best of Mile High win.

When does the next season begin?

While official 2027 dates haven’t been announced yet, nominations are currently open. Now is a great time to focus on customer experience and your online presence.

Thanks again for being part of Best of Mile High 🏆

🎉 Thank You for an Unforgettable Celebration

What an incredible night! Thank you to everyone who joined us at the Best of Mile High Awards. The energy in the room, the excitement, and the support for local businesses made it such a memorable evening.

It was an honor to celebrate alongside so many amazing companies, teams, sponsors, and supporters who help make the Mile High community such a great place to live, work, and explore.

🏆 The 2026 Best of Mile High winners are now live on our website.


Take a look and see which businesses earned this year’s top honors.

Thank you for being part of Best of Mile High. We can’t wait to celebrate with you again next year. 🎉

Everything You Need to Know Before You Go

We’re so excited to celebrate you at the 2026 Best of Mile High Awards at Le Méridien Denver Downtown. If you’ve been before, you already know it’s a great night. If not, get ready, it’s one of our favorite events of the year.

Here’s everything you need to know 👇

When is it

Friday, April 17
Doors open at 7:30 pm
We’ll wrap up around 9:30 pm

Where is it

Le Méridien Denver Downtown
1475 California St, Denver

What’s included

Your ticket gets you a full night of celebrating, including:

• Red carpet photos
• Awards presentation
• Live, clean comedy
• Door prizes
• Dessert
• On stage photo moment

If you have a VIP ticket, you’ll also enjoy:

• Unlimited beer, wine, and cocktails
• Early entry and preferred seating
• A fun Best of Mile High gift
• Extra chances at door prizes

Who should come

This night is all about our finalists and their teams. It’s a chance to celebrate the hard work that got you here.

What should I wear

Dress up and have fun with it. This is your moment.

Most people go cocktail or formal, so think dresses, suits, or even a tux if you’re feeling it.

How long is it

About two hours. Short, fun, and packed with everything you came for.

Who’s the entertainment

We’re bringing in Tara Cannistraci, aka “The Bronx Barbie,” all the way from New York. She’s hilarious, high energy, and will be helping us celebrate and announce winners throughout the night.

We can’t wait to celebrate with you 🎉

How Best of Mile High Winners Are Chosen

Ever wonder how Best of Mile High winners are selected? The program is designed to combine community support with real customer feedback so the results reflect businesses that consistently deliver great experiences.

Here’s a simplified look at how the process works.

Community nominations

The program begins with a public nomination period where Denver area residents nominate the businesses they trust and recommend. These nominations help identify which companies the community believes deserve recognition.

Nominee selection

After nominations close, our team reviews submissions and selects the official nominees in each category. This review includes looking at Google reviews from the past 12 months to identify businesses with strong and consistent customer feedback.

Community voting

Once nominees are announced, the community has the opportunity to vote for their favorite businesses. Each person may vote once per category during the voting period.

Final scoring

After voting closes, results are compiled. Community votes are combined with Google reviews from the past 12 months to determine the overall scores.

This approach helps ensure that Best of Mile High winners are not just popular during voting, but also consistently supported by real customers throughout the year.